To respond to a review, select the field, enter a reply, and then select Reply. For Google reviews, only those pulled in after the integration can be responded to from the app. Integrate your Google and Facebook accounts with ReviewTrackers to enable the ability to respond to those reviews directly from Hootsuite.Īll reviews for integrated Facebook accounts display a response field in the app stream. Hover your mouse over a review, select View on ReviewTrackers to open the review in your ReviewTrackers account, and then select Respond. Select the title of a review to open it in the review site, and respond from there. Enter a name for the stream in the Stream Title field.Filter by location, review site, number of stars, status, date range, or keywords.Select ReviewTrackers to add the stream.Go to Streams, select the board where you want to add the app stream, and then select Add Stream.Select Connect with ReviewTrackers, enter your account credentials, and authorize the connection.Īfter the ReviewTrackers app is installed, you can add multiple app streams for monitoring different locations or review sites in separate streams.Select Add streams to a new tab, or select Add streams to an existing tab and then select from the list.At the bottom of the listing for the app, select Install.In the top right, search for ReviewTrackers.Go to My profile, and then select Install Hootsuite apps.This integration requires a ReviewTrackers account. You can also respond to Google and Facebook reviews right from the app stream in Hootsuite. You can filter your review streams to manage custom groups, and you can add notes to reviews or share them to your other social accounts. ![]() Install the free app integration to manage reviews alongside your Hootsuite streams. ReviewTrackers consolidates reviews from more than 85 sites, including Google+, Yelp, Facebook Reviews, BBB, TripAdvisor, and OpenTable. ![]() Monitor your brand's reviews and social mentions in one place with the ReviewTrackers app. Monitor brand reviews with ReviewTrackers
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